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Cheapa Campa NZ Domestic informationCheapa Campa offers fantastic low rates for the budget conscious traveller and has a variety of 2WD campervans and motorhomes available. Cheapa Campa help guests to enjoy the same view and the same holiday (just a little cheapa). Cheapa Campa is available at 9 Apollo Motorhome Holidays branches in Australia and 2 in New Zealand. Apollo Motorhome Holidays is a division of Apollo Tourism & Leisure (ATL), and one of the world's largest recreational vehicle operators. With flexible additional extra packages, Cheapa Campa offers guests the ability to mix and match inclusions to fit their budget.Cheapa Campa NZ Domestic Rental TermsPayment Terms *Deposit will be collected upon confirmation.*The balance payment due will be collected 28 days before pickup. Please ensure there are sufficient funds available at this time. *Please note that the Total amount will be collected in full, upon confirmation if you have elected to process your booking in a currency different to NZD. Rates quoted are in New Zealand dollars
Cheapa Campa will pass on any charges you receive for traffic infringements, toll way or parking fines during your road trip. For Toll Way fees received, Cheapa Campa reserves the right to charge to the guest’s credit or debit card upon receiving the toll way fee, and an administration fee of $75 to cover associated administrative costs per toll way fee received. Cheapa Campa offers guests the option of purchasing our Toll Package for $19 which gives guests a $30 ‘toll credit’. When travelling through toll ways the credit will be used up to the value of $30. Once $30 is exceeded, another toll package will be automatically charged to the guest’s credit card. (a .75c registration matching fee applies within the $30 credit). Animals We believe fur friends can only make a road trip better and both service animals and pet dogs are allowed to travel in our RVs with written permission from Cheapa Campa at time of booking. There is a $200 pet service fee for each pet, this excludes service animals. Our full policy can be viewed on the Cheapa Campa website. Smoking Our RVs are a smoke free zone, smoking is not allowed in any of our RVs. Payment at Branches For security reasons, Cheapa Campa accepts Credit card and Debit card for charges paid on RV pick-up and drop-off. We do not accept cash at Cheapa Campa branches. The Bond is payable at pick-up by Credit card or Debit card and cannot be paid with a pre-paid Credit card. Credit Cards We accept Visa, MasterCard, American Express, Diners Club and Union Pay. The following fees apply for the rental and any additional products (irrespective of chosen account e.g. savings, credit, etc.):
To keep this simple - the bond payment will depend on the liability option chosen. If the guest chooses to take ‘The Low Road’ or ‘The Middle Road’ the total bond will be debited to the Credit or Debit card immediately. When a Visa or MasterCard Credit is used a 1.69%, Debit 1.10% fee will apply; when Amex, Diners or Union Pay is used a 2.80% fee will apply. If the guest chooses to take ‘The High Road’ the Bond is payable to Cheapa Campa by an open signed credit card imprint with an authorisation for $250. The credit card holder must be present to sign for the Bond when they pick-up the RV and is liable for any damage to the RV. The Bond, and associated fees when a Visa or MasterCard is used, is fully refundable provided terms are met. The RV simply needs to be returned on time and full of fuel to the Cheapa Campa branch location booked. Credit card refunds including bond refunds can take up to 14 working days depending on the guest’s Financial Institution. If there is damage to the RV on its return or any other terms of the rental contract have not been met, the Bond will be used to cover the cost up to the amount of the relevant Liability. If the terms of the Rental Contract are not met and the Bond is not sufficient enough to cover the damage, extra costs will be charged. If a guest is continuing on with another Cheapa Campa RV booking, the Bond can be transferred to the next booking within New Zealand. Exchange Rate / Currency Variations All transactions are conducted in New Zealand dollars. Due to exchange rate fluctuations, there could be some variance in the amount refunded compared to the amount initially charged. Refunds by credit card can take up to 14 working days depending on the guest’s financial institution. Cancellation Terms We hate for road trips to be cancelled however understand that sometimes it may be necessary. In case of cancellation, the below terms apply:
take up to 14 working days depending on the guest’s financial institution. Other Things You Need to Know Cheapa Campa reserves the right to refuse any rental at our discretion. While on their road trip guests are responsible for:
Information disclaimer The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time. Liability To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website. When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up. While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant supplier at the earliest possible time. This will allow the supplier to remedy any issues and minimise any inconvenience to you. If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier. Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts. Booking information To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 2% credit card or debit card surcharge will be added when your payment is processed. A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date. If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website. Information disclosure In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services. Amendments Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply: Motorhome rental alterations (all charges stated in local currency): 25.00 The alteration fee will not be charged if your alteration request is not possible. Vehicle Capacity and fitness to drive Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you. Refund Policy We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle. This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us. |