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Cheapa Campa NZ Domestic informationCheapa Campa offers fantastic low rates for the budget conscious traveller and has a variety of 2WD campervans and motorhomes available. Cheapa Campa help guests to enjoy the same view and the same holiday (just a little cheapa). Cheapa Campa is available at 9 Apollo Motorhome Holidays branches in Australia and 2 in New Zealand. Apollo Motorhome Holidays is a division of Apollo Tourism & Leisure (ATL), and one of the world's largest recreational vehicle operators. With flexible additional extra packages, Cheapa Campa offers guests the ability to mix and match inclusions to fit their budget.
Cheapa Campa NZ Domestic Rental TermsPayment Terms
*Deposit will be collected upon confirmation.
*The balance payment due will be collected 28 days before pickup. Please ensure there are sufficient funds available at this time.
*Please note that the Total amount will be collected in full, upon confirmation if you have elected to process your booking in a currency different to NZD.
Rates quoted are in New Zealand dollars
Driver Licence and Minimum Age
For the safety of our guests a current and full motor vehicle driver licence is required to be shown at pick-up and the driver needs to be present. If the driver licence is not in English then we require an accredited English translation or an International Driver Permit.
Drivers must be over the age of 21, have held a licence for at least two years and the licence must be valid for the entire booking duration.
It is important to select the correct country in which the drivers licence was issued to ensure correct rates are calculated.
To make things as comfortable as possible for our guests, our rates include: 24hr Roadside Assistance, Unlimited kilometres, kitchen kit, personal linen kit, SIMS and general equipment. Inclusions comprise;
We’re cooking with gas! A gas bottle is necessary for cooking in the RV. A full gas bottle(s) needs to be pre-purchased and can be returned empty to Cheapa at the completion of the road trip. Fee applies for each booking of a multiple rental.
Gas bottles for the compact RVs (Cheapa Hitop, Cheapa Endeavour, Cheapa Vivid, Cheapa 2 Berth) cost $25. Gas bottles for the 4 Berth and 6 Berth RVs cost $35.
Road User Charge Recovery Fee
The cost of using New Zealand’s roads is recovered from road users via levies in the price of some fuels or through road user charges (RUC). The Road User Charge Recovery Fee will be calculated and collected on return of the RV based on the kilometres travelled during the hire. The fee per 100km is as follows:
Guests who love road trips as much as we do and travel for more than 21 days receive 5% off daily rates. This is also available to guests with multiple bookings that total 21 days or more.
We understand that sometimes plans change. If this is the case, any changes made to a booking will be calculated by using the higher one of two rates, either the original Flex Rate or the Flex Rate current at the time of booking alteration.
The following are considered as a booking alteration:
If the pick-up or drop-off location is altered within 14 days of pick up, a change of location fee may also apply.
Change to the Drop-Off Location after Pick-Up
If your guest changes their drop-off destination after pick-up, they should get in touch with our friendly Reservations team who will be happy to help. Our team will advise guests if the change is possible and the applicable fee at a minimum of $750.00. Subject to availability.
Extending a Road Trip
If your guest is having too much fun and wants to extend their booking whilst on the road, they should first contact our friendly Reservations team who will be happy to advise if the extension is possible, and the associated costs. To secure an extension, the extra costs (calculated on the current rate of the day), will need to be paid by credit card inclusive of all taxes and surcharges, either over the phone or at an Cheapa Campa Branch at the time of extension. Any long-term or early bird discounts in place will continue to apply to the booking.
We will always do our best to accommodate any extensions however it is subject to vehicle availability.
Change of RV
We understand guests’ needs are different and therefore our RVs can be requested by category, however not by make or model. We always do our best to accommodate requests, however should the RV booked be unavailable due to unforeseen circumstances, we will substitute the booked RV with an alternative available RV at time of pick-up, at no extra cost. Any changes made to the booked RV and agreed to by the guest do not entitle the guest to a refund.
In the event of no alternative RV being available for the guest, Cheapa Campa's liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the guest), the remainder of the hire period.
Getting to and from the Airport
Branches are conveniently located near major airports and we offer complimentary airport transfers to make it even easier for our guests.
Cheapa Campe offers transfers free of charge with the Yellow Bus transfer service between Auckland Airport to our Auckland Branch. Guests will need to show their printed confirmation of their reservation to the driver. Bookings are not needed.
Free Christchurch transfers are with our own bus service which guests need to call the branch on arrival to arrange pick up once they have cleared customs.
Branch Hours and Public Holidays
Our branches are conveniently open 7 days a week;
RV Introduction and Show Through
On pick-up, our staff provide a thorough RV show through with all the necessary information guests need to know about the interior and exterior features of their RV. This ensures guests are comfortable and confident with their RV before they start their road trip.
To ensure guests have a thorough RV show through before starting their adventure, they will need to pick up their RV from the branch by 4pm.
Ferry travel is required for guests moving between NZ’s North and South Islands (and vice versa). Ferry reservations can be difficult to manage during high season. We recommend that a reservation is made for a 7.7m RV on the ferry, irrespective as to the size of the motorhome reserved, to avoid complications due to possible upgrades.
An RV holiday allows guests to travel at their own pace. To ensure our guests get the most of their road trip a minimum five-day booking applies when pick-up and drop-off is from the same branch location. Higher minimum rental days apply for all brands as follows and are subject to change. Updates with minimum rental periods will be advised through Apollo Announcements.
Road trips don’t always finish where they start, and some of the best adventures take you far and wide. If a guest drops off at a different branch location from which they picked up, a minimum booking period and $150.00 one-way fee applies.
Not all RVs are suitable for all driving situations, so it’s important the right RV is chosen for the travel planned. Apollo, at its discretion, may restrict RV travel in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period. If applicable, any further restrictions will be mentioned at pick-up. Guests are encouraged to contact Apollo Assist on 0800 234 567 if they have any concerns regarding road accessibility.
For the safety of guests, the following travel restrictions are in place
Kilometres For the safety of guests please don’t underestimate the time it will take to get from one point to another. While our RVs include unlimited kilometres, we recommend travelling a maximum of 300 kilometres per day or the equivalent of 4-5 hours driving. We encourage our guests to take a break from driving at least every 2 hours.
Returning the RV
The RV is a home away from home and for comfort, we recommend it’s kept tidy throughout the road trip. The RVs need to be returned to the branch as they were taken, with the interior cleaned and holding tanks emptied. The RV exterior does not require cleaning unless it’s covered with excessive dirt or mud, making it difficult for our team to see its return condition. Drop and Go is available to be pre-purchased or added on pick-up to offer quick and easy return.
We understand that while on holiday the RV may require small repairs. To avoid further disruptions to the road trip, if the damage was not caused by the guest, repairs up to $100 can be completed without authorisation and will be reimbursed. If repairs over $100 are needed, the Apollo Assist team should be informed prior to any repair being completed. Unauthorised repairs are not permitted.
All RVs are enrolled in the New Zealand Automobile Association and 24hr mechanical emergency roadside assistance is available if needed please contact Cheapa Campa Assist.
Infringements, Tolls and Fines
Cheapa Campa will pass on any charges the guest receives for traffic infringements, toll or parking fines during their road trip. For Toll Way fees received, Cheapa Campa reserves the right to charge to the guest’s credit or debit card upon receiving the toll way fee, and an administration fee of $75 to cover associated administrative costs per toll way fee received.
Cheapa Campa offers guests the option of purchasing our Toll Package for $19 which gives guests a $30 ‘toll credit’. When travelling through toll ways the credit will be used up to the value of $30. Once $30 is exceeded, another toll package will be automatically charged to the guest’s credit card. (a .75c registration matching fee applies within the $30 credit).
We believe fur friends can only make a road trip better. Service animals and pet dogs are allowed to travel in Cheapa Campa vehicles with written permission from Cheapa Campa and the time of booking. There is a $200.00 pet cleaning fee (excluding service animals). Our full policy can be viewed on the Cheapa Campa website.
Our RVs are a smoke free zone; hence smoking is not allowed in any of our RVs.
Payment at Branches
For security reasons, we accept credit card and debit card for charges paid on RV pick-up and drop-off. We do not accept cash at our branches. The Bond is payable at pick-up by credit card or debit card and cannot be paid with a pre-paid credit card.
We accept Visa, MasterCard, American Express, Diners Club and Union Pay. The following fees apply for the rental and any additional products (irrespective of chosen account e.g. savings, credit, etc.):
For peace of mind, we strongly recommend that all guests take out the highest level of private travel insurance.
The RV has Third Party insurance cover and it is likely that any other vehicle involved in an accident also has Third Party insurance. Depending on the circumstances of an accident, the guest may be entitled to claim for their personal injury against the Third Party insurance of the party responsible for the accident. The extent of such third-party insurance varies in different States and Territories and Cheapa Campa strongly recommends that all passengers take out their own Personal Injury Travel Insurance.
The RV is insured for damage to it and damage to the property of a Third Party. However, the guest is responsible up to the amount of the applicable Liability for damage to third party property, or to the RV. The guest is also responsible for the cost of the daily rate for the period the vehicle is being repaired. There is no refund for unused portion of the rental period. The Liability applies to each claim, not RV.
The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Cheapa Campa by telephone on a credit card, not on return of the RV. Cheapa Campa reserves the right to charge the guest for any RV damage including Third Party property damage not reported but identified on return of the RV.
For peace of mind on the road we offer a range of Liability Options for guests. Guests can choose between the following options:
The Bond payment will depend on the Liability option chosen. If the guest chooses to take ‘The Low Road’ or ‘The Middle Road’ the total Bond will be debited to the credit or debit card immediately.
If the guest chooses to take ‘The High Road’ the Bond is payable to Cheapa Campa by an open signed credit card imprint with an authorisation for $250 / $500. The credit card holder must be present to sign for the Bond when they pick-up the RV and is liable for any damage to the RV.
The Bond is fully refundable provided terms are met. The RV simply needs to be returned on time and full of fuel and with the toilet cassette and grey water tank emptied to the Cheapa Campa branch location booked. Credit card refunds (including Bond refunds) can take up to 21 working days depending on the guest’s financial institution.
If there is damage to the RV on its return or any other terms of the rental contract have not been met, the Bond will be used to cover the cost up to the amount of the relevant Liability. If the terms of the Rental Contract are not met and the Bond is not sufficient enough to cover the damage, extra costs will be charged.
If a guest is continuing on with another Cheapa Campa RV booking, the Bond can be transferred to the next booking within New Zealand.
Exchange Rate / Currency
Variations All transactions are conducted in New Zealand dollars. Due to exchange rate fluctuations, there could be some variance in the amount refunded compared to the amount initially charged. Refunds by credit card can take up to 21 working days depending on the guest’s financial institution.
The Value Pack, is a bundled extra which provides the highest Liability Option and selected value-added products/services for a great road trip. The minimum amount payable per rental for Value Pack will be based on the minimum rental period applicable for the booking. The maximum amount payable is 50 days per rental segment.
We understand that sometimes road trips may need to be cancelled. In case of cancellation, the below terms apply: The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
There is no refund for late pick up or early return of vehicle.
Original pick-up date or the earliest confirmed pick-up date is used to calculate the cancellation fee. Refunds by credit card can take up to 21 working days depending on the guest’s financial institution.
Other Things You Need to Know
Cheapa Campa reserves the right to refuse any rental at our discretion. While on their road trip guests are responsible for:
Subject to change without notice.
Enjoy the adventure, wherever it takes you.